The Back Up Strategy

Limitless Ambition to Transform Lives, our 2025-2030 strategy, sets out a bold vision to ensure everyone affected by spinal cord injury can reach their full potential.

Building on the progress of Transforming Lives (2021-2025), we’re expanding our reach, enhancing our support, and breaking down barriers to make sure everyone affected by spinal cord injury has the opportunity to thrive – no matter their age, background, injury level or any other factor.

Limitless Ambition - the Back Up Strategy. Ayuna is on a film set with an orange background. She uses a manual wheelchair and is smiling at the camera.Read our strategy here

Our Vision

Our vision is a world where people with spinal cord injury can reach their full potential.

Our Mission

Our mission is to deliver services that build confidence, independence and inspire people affected by spinal cord injury to transform their lives.

Limitless Ambition - the Back Up Strategy. This image is of two multi-activity course participants sitting and talking to each other.Over 500 people have helped create our strategy through workshops, interviews, surveys and focus groups. Their voices helped us define three key goals:

  1. Goal One: Living Confidently – Empowering people with a spinal cord injury with the confidence, knowledge and practical skills to live a full and independent life.
  2. Goal Two: Everyone Thriving – Ensuring all individuals affected by spinal cord injury can reach their full potential.
  3. Goal Three: Meaningful Connections – Creating opportunities for people affected by spinal cord injury to connect with others in similar situations to achieve their goals.

What’s new?

Limitless Ambition includes even bolder efforts to reach more people affected by spinal cord injury at critical moments in their journey. We will focus on the following key areas:

  • Expanding Regional Delivery – Delivering more in-person services across every region, bringing support closer to home for all.
  • Growing Digital Resources – Full scale digital transformation, providing support right from the start of the adjustment process to all who need our services.
  • Targeting Those Who Need Us the Most – To transform even more lives, we’ll remove barriers and provide targeted support to those who face the greatest challenges in adjusting to life following spinal cord injury.
  • Supporting More Families – From the acute phase, to post-discharge and beyond, supporting more family members to create a positive future for themselves and their loved ones.
  • Partnerships for Greater Impact – Working with the NHS, wheelchair services and other organisations to reach those 4 in 5 people who don’t make it to specialist spinal cord injury centres.

Limitless Ambition - the Back Up Strategy. This image of a multi activity course participant who uses a walking stick. She is linked arms with a another woman. They are smiling.Our Values and Behaviours

We embrace challenge. Challenge is central to our learning and growth; it helps us gain knowledge and skills. To live our value of embracing challenge we will: 

  • Be bold – doing things we’ve never done before, pushing the boundaries of what’s possible. 
  • Be adaptable – being willing to test and learn new ways of working. Remaining open to new ideas and opportunities. 

We have fun. Having fun allows us to connect with others, whilst opening up opportunities to develop, achieve and get the most out of life. To live our value of having fun we will: 

  • Be positive – Taking an optimistic approach to life’s ups and downs and celebrating our efforts. 
  • Be motivational – We are passionate advocates for Back Up’s work and our ethos of having fun. 

We build inclusive communities. We achieve more for people affected by spinal cord injury when we work together. We are collaborative and inclusive in our approach. To live our value of building inclusive communities we will: 

  • Be open – Working collaboratively we are receptive to and respect other perspectives. 
  • Be friendly – We make others feel welcome and comfortable to be themselves. We can be relied upon and are supportive. 

 We are ambitious for each other. We listen to what people want, provide innovative responses and learn quickly. We encourage each other to give our best. To live our value of being ambitious for each other we will: 

  • Be expert – We strive to excel at what we do. We keep our promises, delivering when we say we will. Taking every opportunity to learn and grow. 
  • Strive for better – We set high standards and always challenge ourselves to give our best. We are receptive to constructive feedback. Taking a can-do attitude, we proactively look for better ways to deliver. 

Our progress towards our objectives

Limitless Ambition is more than just a strategy – it reflects our commitment to creating a world where everyone affected by spinal cord injury can reach their full potential and thrive.

Each financial year, we’ll report on our progress towards these objectives.

You can read our Transforming Lives 2021-2025 objectives here.

Please find a review of our progress towards achieving the Transforming Lives 2021-2025 objectives below:

Limitless Ambition - the Back Up Strategy. This image of Rob in a train station. Rob uses a power chair and he is traveling along the platform.Help Us Turn Our Vision Into a Reality

We can only achieve our ambitions by working with you – our supporters, volunteers, and partners.

If our strategy has inspired you to get involved, get in touch. We’d love to hear from you.

Donate to Limitless Ambition and transform lives today.

Your time, energy, and limitless ambition transform lives. Join us as a volunteer today!

Wherever you are on your journey, we help you achieve your ambitions. Register for our services today!

Additional resources

Our Foundations

Our Values and Behaviours 

Our Strategy on One Page